Practical technology support for homes and small businessesServing Pennsylvania • Maryland by arrangement
Cumberland Peak IT

Privacy & data handling

We believe customer information deserves careful handling.

Draft policy — not yet effective. This text must be reviewed and updated with actual company contact details, hosting providers, analytics, and data practices before launch.

Information we may receive

When you voluntarily contact us, we may receive your name, contact details, description of the issue, and information necessary to deliver support.

How information may be used

To respond to inquiries, coordinate services, provide support, maintain appropriate records, and meet applicable legal obligations.

Security

Do not send passwords, MFA codes, or recovery keys through website inquiries. Access to devices should be authorized and limited to the agreed support work.

Third-party providers

Hosting, email, scheduling, payments, and remote-support vendors will be disclosed here when selected.

Contact

Privacy inquiries can be directed through the contact page once business contact details are active.